My ipSpace.net Accounts FAQ

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Changing Email Address

How do I change my email address?

Log into my.ipSpace.net and find the Your User Profile box in the right-hand sidebar. Click on the Change email link in the box:

Enter the desired email address in the Change Your Email Address form and click the Change button.

The system confirms your change request and sends a message to your original email address.

Click the confirmation link in the email message to confirm the change. Use your new email address as your user ID when logging into my.ipSpace.net

Why do you send the message to the original email address?

You wouldn’t want just anyone hacking into your account to change your email address and lock you out, would you?

What if I don’t have access to the old email address anymore?

There’s nothing you can do. Contact us and we’ll change the email address for you.

Changing your profile

How do I change my name?

Log into my.ipSpace.net and find the Your User Profile box in the right-hand sidebar. Click on the Change name link in the box:

Enter the desired first- and last name in the Change Your Name form and click the Change button.

Merging Accounts

Some people use multiple email addresses when buying ipSpace.net products and/or registering for free ipSpace.net webinars. Not surprisingly, remembering which email address to use for what product becomes cumbersome, which raises the obvious question:

Can I merge my ipSpace.net accounts?

Yes. Change the email address in the account you no longer want to the email address of the account you want to keep.

Is it as easy as that?

Yes. Anyway, here are long-form instructions:

  • Request the email address change (see above);
  • Enter the target email address in the Change Your Email Address form;
  • The system will warn you that you’re trying to merge two accounts:
  • When you confirm the change, the system sends a confirmation email to the current email address of the account you’re trying to get rid of. The confirmation email yet again warns you that you’re trying to merge two accounts;
  • Click the link in the confirmation email to complete the procedure.

But I don’t have access to my old email any longer

We’ll do the change for you. See above.

Authenticating with Google+

Disconnecting your ipSpace.net account from Google+

  • Log into my.ipSpace.net using Google+ authentication (click the red Sign in with Google+ button on the login page).
  • Disconnect your account from Google+ by clicking the disconnect link in the Your user profile box in the right-hand sidebar.