Cancellation policy

The following return/cancellation policy applies to tickets purchased through EventBrite:

  • You can cancel your ticket at any time less than a week before the webinar starts assuming you have not yet accessed the already-published webinar content;
  • To cancel the ticket, please Send us an e-mail

The following cancellation policy applies to webinar recordings purchased through Google Checkout:

  • You can cancel your purchase at any time before accessing the purchased contents;
  • To cancel your purchase, please contact us
If you realize out you need a company-generated receipt or an invoice instead of Google Checkout receipt, please ask for it before accessing the content

The following cancellation policy applies to ExpertExpress service:

  • You can cancel your purchase at any time prior to the live WebEx session
  • To cancel your purchase, please send us an e-mail (reply to the confirmation email).